Marketing

With extensive in-house marketing expertise, VCW Security proactively assists reseller partners to market and sell IT security solutions. We help generate sales through the delivery of co-branded lead generation campaigns including email, events and exhibitions with full telemarketing support to identify real sales opportunities.


Pre-Sales

VCW Security offers pre-sales support to enable resellers to recommend and deliver enhanced services to their end-user customers.  Fully trained by vendor partners, our experienced product specialists and industry certified engineers are available to answer technical questions, provide online demonstrations and installation and configuration advice ensuring the right solutions are specified to fit customer requirements.  VCW Security pre-sales services include –

  • WiFi site surveys
  • Product demonstrations including onsite, webinars and free trials
  • Health checks/best practice recommendations
  • Product training

Post Sales

Efficient and responsive after sales and technical support is critical to our partners’ business success and extends the service offering provided by our vendors. Trained product specialists are available during UK business hours and our certified engineers can proactively resolve issues in conjunction with vendor support when appropriate. VCW Post-sales services include –

  • Warranty management
  • Product training
  • Technical certifications

Professional Services

Working as an extension of your in-house engineers, professional support from VCW Security is designed to allow the reseller to offer technical services as a value-added proposition, without the operating cost overhead to their business. They include:

  • Installation services
  • Migration services including legacy firewalls and cloud migration
  • Web vulnerability scanning
  • Risk and compliance services
  • Security consultancy including design and assessment