Marketing

Drawing on our own in-house marketing experience VCW Security work alongside the sales team to assist reseller partners to market and sell IT security solutions. We work closely to help generate sales by assisting with the delivery of co brandable marketing campaigns including html emails, events and exhibitions as well as lead generation and telemarketing support to identify new sales opportunities.


Pre-Sales

VCW Security offer a variety of pre-sales support to enable the reseller to recommend and deliver enhanced services to their end-user customers.  Trained by our vendor partners, experienced product specialists and industry certified engineers are available to answer technical questions, provide online demonstrations and installation and configuration advice ensuring the right solutions are specified to fit customer requirements.  VCW Security pre-sales services include –

  • WiFi Site Survey
  • Product demonstrations inc onsite, webinar, free trials
  • Health Checks/Best Practice recommendation
  • Product Training & Awareness

Post Sales

Efficient and responsive after sales and technical support is critical to our partners’ business success and extends the service offering provided by our vendors. Trained product specialists are available during UK business hours and our certified engineers will proactively resolve issues liaising with vendor support where appropriate. VCW Post-sales services include –

  • Warranty Management
  • Product Training
  • Technical Certifications

Professional Services

Working as an extension of your in-house engineers, professional support from VCW Security is designed to allow the reseller to offer technical services as a value-added proposition, without the operating cost overhead to their business.

  • Installation Services
  • Migration Services including legacy firewalls and cloud migration
  • Web Vulnerability Scanning
  • Risk & Compliance services
  • Security Consultancy including design and assessment