Current vacancies

Due to our ongoing expansion we are looking to fill a number of the following positions:

Sales Engineers

A technical sales engineer combines technical knowledge with sales skills. The emphasis of the work varies depending on the level of technical knowledge needed to sell products and services and respond effectively to clients’ queries. Clients are usually technical and technically aware sales staff from covering most verticals within the Reseller Channel and end users alike. To ensure clients’ and their own company's needs are met, technical sales engineers liaise regularly with other members of the sales team and colleagues from a range of departments, such as design, purchasing, production, and quality, as well as senior company managers.

Tasks typically involve:

• searching for new clients who might benefit from company products or services and maximising customer potential in designated regions;
• travelling to visit potential clients;
• developing and growing long-term relationships with customers;
• managing and interpreting customer requirements - speaking with clients to understand, anticipate and meet their needs;
• persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery;
• offering after-sales support services;
• supporting marketing activities by attending trade shows, conferences and other marketing events;
• making technical presentations and demonstrating how a product meets client needs;
• providing pre-sales technical assistance and product education;
• liaising with other members of the sales team and other technical experts;
• solving client problems;
• helping in the design of custom-made solutions;
• providing training and producing support material for other members of the sales team.

Salary will be negotiable and based on experience.

Sales/Account Managers

An IT sales professional's work falls into the three main areas of pre-sales, sales, and post-sales support of hardware and software: the first area involves supporting pre-sales activities by giving detailed information about technical specifications and the ways in which they could meet a customer's needs. This often includes demonstrating those features before a sale. In some cases it also involves responding to a PQQ (Pre Qualification Questionnaire) and then, if short listed, replying to a more detailed ITT (Information to tender) document. The actual sale involves negotiating a commercial agreement to the benefit of both customer and supplier; technical support, which follows the sale.

The role requires significant interaction with clients which may be face-to-face or over the telephone.

Typical work activities include:

• understanding customers' diverse, specific business needs and applying product knowledge to meet those needs;
• ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and then documenting them;
• identifying and developing new business through networking, and courtesy and follow-up calls;
• cold-calling in order to create interest in products and services and generate new business leads and arrange meetings;
• identifying opportunities for further sales and new areas for development through detailed research of the specific industry/market;
• preparing and delivering customer presentations, and demonstrations of the products, articulately and confidently;
• marketing and promoting a portfolio of products by writing and designing sales literature, and through attending industry events;
• maintaining awareness and keeping abreast of constantly changing software, hardware systems and peripherals;
• developing effective sales plans utilising sales methodology;
• meeting sales targets set by managers and contributing to team targets;
• networking with existing customers in order to maintain links and promote additional products and upgrades;
• assisting customers to maximise their use of the hardware or software in order to support the success and growth of their business;
• responding to tender documents, writing proposals, reports and supporting literature;
• managing your own diary in order to organise and prioritise daily and weekly goals;
• contributing to team or progress meetings to update and inform colleagues.

Salary will be negotiable and based on experience (plus unlimited commission).